Jennifer Roberts

Every business that tries to understand its people needs a good staffing strategy. This is key if you want to understand your employees, what they want, what they expect and how they see the company. After all, the people that work in your company, your employees, are the most important asset. They are the ones who give your business a competitive edge, they are helping the organization grow and be better. Your customers often come into contact with your employees before seeing the product or services that you sell.

But how can you make sure your employees are happy? How can you know what they want and what they expect? Is there a way to determine if your staff is exactly what your business needs? Will you need high-end staffing services? Let's take a closer look:

What is a high-end staffing agency?

Let's start with the basics – what is a staffing agency and why would you need one? These agencies are often confused with recruitment agencies, but they are not the same thing. The recruitment process is usually a single-step procedure, designed specifically to hire a new employee in a company; it is focused primarily on seeking the best candidate and making sure they apply for the roles in a specific company. After this, the employee is either hired or not – this is the final stage of the recruitment process.

On the other hand, high-end staffing is an ongoing process; of course, it involves the recruitment process, but there is more. It's also about the strategies you need to implement in order to make sure that a particular employee stays with your company and, most importantly, is happy with his or her choice. It's about making sure your employees are happy and they are an integral part of the company. It's about creating a workforce experience, the feeling of belonging to something. For companies, it's about attracting, but also retaining the best candidates. The strategies used by staffing agencies include focusing on where and who the best performers are, what they want and need and how to make them happy. Also, the strategies are focused on how to motivate them with more exciting work, how to allocate resources and create a better work environment.

Determining the business goals

Whenever you want to start a new staffing strategy, it's important to have a good, complete business plan. You cannot go and hire event staff without knowing your priorities and what your goals are. You have to determine everything that is important for your business and how to move forward. The business plan should include both short-term and long-term strategies, goals and major changes. The goals can be anything from increasing turnover, reducing costs, expanding in new niches or markets or launch new products or services. There are endless possibilities – you just have to make sure they are all feasible and possible. What's more, every business idea must be in line with the overall objectives – you don't want to have conflicting strategies or overlapping ideas. Everything should be coordinated and precisely directed to a specific goal.

Pay attention to your staff

Your employees should be your next focus. These are the people that will be your closest partners, they are the people that will work on your projects and will make sure they work and are profitable. You will need to have a complete picture of your employees – who they are, what are their skills and talents, what can they do, what they want and what they expect. You'll need to think about everything.

To do this, you will need to gather data about your employees. You can create a short interview, and see what are the answers. Try to determine which employee is suited for each activity, and where they can work independently. You'll also have to track their activity, their opinions, know what their ideas are, what they like and what they don't like about the project or the company. Some employees may come up with amazing ideas, which will help your business immensely. Analytics will also help you predict certain trends and will help you prepare for them. For instance, if the employees are struggling with a project, you can reallocate resources in order to help them. Also, you can identify the employee who has leadership skills and is respected within the company. This will help you determine who you can promote as a team manager.

Analyzing patterns

Every company has a natural ebb and flow among its staff. People are hybrid, they change, they can evolve or devolve. You will need to closely analyze these changing patterns. This means you have to have a clear view of leaver dates, which will help you fill in vacant positions before they become vacant. Make sure you identify unhappy employees and look for solutions before they decide to leave. Try to avoid this issue by constantly paying attention to what their needs are.

Take this step even further and talk with your human resources department. Try to determine the potential movements well in advance, before they can cause serious issues in your company. For instance, if an important employee decides to leave unexpectedly, your organization may suffer a lot, and in some cases, may not recover at all. Try to avoid this by knowing if you need to hire event staff, how many employees are nearing retirement, how many will have maternity or paternity leaves, how many want or expect a promotion or how many want to leave the organization.

Creating a future staffing projection

As soon as you have a complete picture of your current workforce, you will have to think about the future. The future of your workforce must be closely related to the future of your company. You should create a business plan for the next 5 to 10 years and determine how the staff will be part of it. Think about new teams, new departments, new employees and how will they work with the current ones. Will you have to hire event staff, technical staff or sales staff? As your staffing needs change, so will your company, so you have to keep everything in control.